Introduction
At FlameCo Heating Services (“we,” “us,” or “FlameCo Heating Services”), your privacy is our priority. This privacy policy, effective May 1, 2024, explains the types of information we collect from visitors and registered users (“you”) and how we use and protect that information.This policy applies exclusively to information collected by FlameCo Heating Services and does not cover the practices of companies or individuals outside our control. We encourage you to review the privacy policies of any third-party websites linked from our site.
Information We Collect and How We Use It
Personally Identifiable Information:
You may choose to provide personal information, such as your name, contact details, account preferences, and computer information. We may use this information to:- Provide the products or services you request.
- Send you relevant information about our services, products, or Terms of Service (unless you opt out).
- Protect our rights and property, and those of our users and others.
We will not sell or rent your personally identifiable information to third parties without your consent. We take measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
Other Information:
We may also collect non-personally identifiable information, such as your computer’s domain name and IP address. This information is used in aggregate for technical administration, research, marketing, and customer service purposes.
Cookies:
We use cookies to store data on your computer. These cookies may be linked to personal information stored on our servers. You can adjust your browser settings to disable cookies, but this may limit your ability to use certain features of our website.
Data Storage:
Your data may be stored on servers maintained by third-party hosting providers under contract with us.
Your Privacy Responsibilities:
To help protect your privacy:- Keep your user ID and password confidential.
- Log out of our website when you are finished.
- Protect your computer with anti-malware software.
Notice to European Union Users:
Our operations are primarily based in Canada. If you provide information to us, it will be transferred from the European Union (EU) to Canada. By using our website and providing your information, you consent to this transfer and the storage and use of your data as described in this policy.
Children’s Privacy:
Our website and services are not intended for children under 13 years of age. We do not knowingly collect information from children.Changes to this Policy:
We may update this privacy policy as needed to comply with legal requirements or reflect changes in our business practices. We will make reasonable efforts to notify you of any material changes via email.
Questions or Comments:
If you have any questions or comments about this privacy policy, please contact us through the channels provided on our contact page.